Our company
Address: Pachamama Ltd, 137 Greenwich High Road, London, SE10 8JA, United Kingdom
Company Registered in England and Wales, Registration No: 3062044
VAT No: GB 657 1790 09
Telephone: +44 (0)20 8269 1550
Retail orders
When you place an order with Pachamama you have the right to cancel this order and as does Pachamama up until the moment when the goods are dispatched, whereupon you will receive email confirmation of this and a contract for the sale of the goods will be formed.
For returns please see our returns policy under Contact > Returns.
General
We make every effort to ensure our website reflects accurate and up-to-date stock levels. However, on rare occasions, an item shown as available may be out of stock. If this occurs, we will contact you promptly to offer either a cancellation with a full refund, or the option to apply the amount paid as credit towards an alternative product. If the new order total is higher, we will request payment for the outstanding balance; if it is lower, we will refund the difference.
You must be 18 years of age or older to place an order with Pachamama Ltd.
At Pachamama, we’re committed to providing excellent customer service. If you experience any issues or have any questions, please don’t hesitate to contact us via our online contact form - we’ll be more than happy to help.
We reserve the right to amend these terms and conditions at any time.
