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Please note: items in your bag are not reserved until you have completed your payment

Standard


For standard delivery we will send most parcels with the Royal Mail, 3-5 working days.

Express


For express delivery we will send most parcels with DPD Local to UK mainland addresses, delivery next working day. For Northern Ireland, islands and Scottish highlands & islands (see postcodes below) this will be two working days.

Orders need to be placed before 2.30pm for delivery next working day. Any orders placed after this time will be dispatched the following day.

Express deliveries placed after 2.30pm on Friday will be dispatched on the following Monday (excluding bank holidays).

We do have delivery options for exports outside the UK, but if your country does not appear or does not offer a delivery price please ask for a quote.

Please note we define 'working days' to be Monday - Friday inclusive.

Islands and Scottish Highlands & Islands


Islands: Channel Isles, Isle of Man, Isle of Wight, Scilly Isles

Scottish Highlands post codes: AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50

Scottish Islands post codes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3
You can return an item to us for a refund within 30 days of receipt if you are not completely satisfied with it, providing it is unworn and in the original condition as received by you with all tags attached. Include your contact details and reason for return. Return postage is at your own expense. Please ask for a proof of posting certificate from the post office as we cannot be held responsible for goods lost in transit.

You can download our returns form here.

We are afraid that we do not operate a free exchange policy so if you would prefer an item in a different style or size the most efficient way to do this is to place a new order for the item you would prefer and then send back the unwanted item for a refund.

If an item is faulty then get in touch as soon as possible; for items with defects we will cover all costs for replacement.

If your order not been delivered within 5 working days of your 'Dispatched' notification please get in touch.